Market Basket (New England)
DeMoulas Super Markets, Inc., under the trade name Market Basket, is a chain of 88 supermarkets in New Hampshire, Massachusetts, Maine, and Rhode Island in the United States, with headquarters in Tewksbury, Massachusetts.[3]
For the Louisiana and Texas chain, see Market Basket (Louisiana and Texas). For the defunct California grocery store chains, see Market Basket (California). For other uses, see Market basket.Market Basket
1917 in Lowell, Massachusetts, United States
- Athanasios Demoulas
- Efrosini Demoulas
90
Arthur T. Demoulas (Chief Executive Officer)[1]
Bakery (not available at all stores), Dairy, Deli, Frozen Foods, Grocery, Meat, Health & Beauty Aids, Produce, Seafood, Snacks, Beer & Wine [note 1]
Markets Kitchen & Markets Café [note 2]
- Frances Demoulas
- Glorianne Demoulas
- Arthur T. Demoulas
- Caren Demoulas
25,000 (2014)[3]
DeMoulas Super Markets, Inc.
From 1990 through late August 2014, the company was the center of a controversy over ownership and leadership, which culminated in protests receiving international media attention. On August 27, 2014, an agreement was reached between its feuding owners to sell the 50.5% stake of the company owned by the family of Arthur S. Demoulas to his cousin Arthur T. Demoulas for $1.5 billion.[1]
Market Basket today[edit]
As of January 2024, Market Basket operates 89 stores within four states - Massachusetts, New Hampshire, Maine and Rhode Island.[37][38][39][40] The chain's footprint encompasses an area radiating from the original stores in Lowell and stretching along the New England coastline from Cape Cod to southern Maine, to as far west as just shy of the Vermont state line and as far north as North Conway, New Hampshire. The first Maine location opened in Biddeford in August 2013,[41] shortly before projects stalled between 2013 and 2014 due to the family disputes over company operations. After President Arthur T. Demoulas and his sisters gained control of the company in August 2014, Demoulas announced that he hoped to open two or three of the stalled stores by the end of the year.[42] Within five years, Market Basket opened stores in Athol, Attleboro, Fall River, Littleton, Plymouth, Revere and Waltham,[43] with Revere being the first to open following the protests, on October 26, 2014.[44] The company continued expanding throughout New England, reaching 85 stores in 2021 along with their first two Rhode Island stores in Warwick and Johnston.[38]
In their 2017 ratings, Consumer Reports ranked Market Basket at #2 among national supermarkets, second only to Wegmans.[45][46] Employees who work more than 1,000 hours a year are eligible to enter a profit-sharing program. Employees also receive benefits, including healthcare and paid sick leave,[18][47] and no employees belong to any trade union.[48] Market Basket does not use supermarket loyalty cards,[49] nor does it typically feature pharmacies within its stores.[50] Further, Market Basket does not have self-checkout lanes. Company President Arthur T. Demoulas stated that he wanted "a human being waiting on a human being".[51] Until 2017, Market Basket did not have an official company website or any online presence. An independent website started by a customer filled the void and contained weekly specials and store locations and hours.[52] On October 24, 2017, the company launched their first website as well as social media accounts on Facebook, Twitter, and Instagram.[53]