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DoorDash

DoorDash, Inc. is a San Francisco–based company that operates an online food ordering and food delivery platform. It trades under the symbol DASH.[4] With a 56% market share, DoorDash is the largest food delivery company in the United States.[5] It also has a 60% market share in the convenience delivery category.[6] As of December 31, 2020, the platform was used by 450,000 merchants, 20,000,000 consumers, and one million delivery couriers.[7]

Company type

October 2012 (2012-10) in Palo Alto, California[1]

  • Australia
  • Canada
  • Germany
  • New Zealand
  • Japan
  • United States

  • Caviar
  • Chowbotics
  • Wolt

Increase US$8.64 billion (2023)

Negative increase –US$579 million (2023)

Negative increase –US$558 million (2023)

Increase US$10.8 billion (2023)

Increase US$6.81 billion (2023)

c. 19,300 (2023)

DoorDash has been criticized and sued for withholding tips, reducing tip transparency, antitrust price manipulation, listing restaurants without permission, and allegedly misclassifying workers.[8][9][10][11]

Caviar – In October 2019, DoorDash acquired Caviar, a service specializing in food delivery from upscale urban-area restaurants that typically do not offer delivery, from for $410 million.[52][53][54]

Square, Inc.

Scotty Labs – In August 2019, the company acquired Scotty Labs, a tele-operations startup company that focuses on self-driving and remote-controlled vehicle technology.[56]

[55]

Chowbotics – On February 8, 2021, DoorDash announced its acquisition of Chowbotics, a robotics company known for its salad-making robot.[58][59] The companies did not disclose the terms of the deal, but Chowbotics was valued at $46 million in 2018.[60]

[57]

– On November 9, 2021, DoorDash announced its acquisition of the Finnish technology company Wolt for over $8.1 billion.[61]

Wolt

Philanthropy[edit]

In 2018, DoorDash launched Project DASH, a partnership with local food security organizations to deliver donations to those in need.[83] By August 2019, the program had expanded to 25 cities in the United States and Canada and had delivered more than one million pounds of food.[84] As of September 2021, Project DASH operated in more than 900 cities and had delivered more than 15 million meals.[85][86]


DoorDash partnered with the National Urban League in 2020 as part of its Main Street Strong program, which included a pledge of $200 million over five years to support restaurants during the coronavirus pandemic. The partnership with the NUL includes $12 million in funding to assist drivers of color in building job skills and financial literacy.[87]


DoorDash has partnered with Meals on Wheels to help deliver food to senior citizens.[88]

Algorithms[edit]

DoorDash has an algorithm that chooses the best delivery route automatically. DoorDash's delivery system can learn on its own, and change according to parameters such as the number of delivery people available, the time of day, and how much food is expected to be ordered.[89]

Uber

Delivery Hero

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Official website

Bloomberg