Expedia Group
Expedia Group, Inc. is an American travel technology company that owns and operates travel fare aggregators and travel metasearch engines, including Expedia, Hotels.com, Vrbo, Travelocity, Hotwire.com, Orbitz, Ebookers, CheapTickets, CarRentals.com, Expedia Cruises, Wotif, and Trivago.[1] Over 3 million lodging facilities and flights on over 500 airlines are bookable on the company's websites.[1] It has 16,500 employees, and its headquarters are located in Seattle, Washington.
Company type
Liberty Expedia Holdings
October 22, 1996 (as a division of Microsoft)
Seattle, Washington, United States
- Barry Diller
- (chairman and senior executive)
- Peter Kern
- (vice chairman and CEO)
- Expedia
- Hotels.com
- Vrbo
- Travelocity
- Hotwire.com
- Orbitz
- Ebookers
- CheapTickets
- CarRentals.com
- Expedia Cruises
- Wotif
- Trivago
- Expedia Group Media Solutions
- Expedia Group Partner Solutions
US$12.8 billion (2023)
US$1.03 billion (2023)
US$688 million (2023)
US$21.6 billion (2023)
US$2.79 billion (2023)
17,100 (2023)
The word "Expedia" is derived from a combination of "exploration" and "speed".[2]
Criticism and legal issues[edit]
Delays in refunds of flights cancelled due to COVID-19[edit]
In 2020, during the COVID-19 pandemic, customers complained regarding the process to get refunds for cancelled flights. Customers complained of excessively long call times and being unable to get through to a representative.[50] This led to many lawsuits.[51][52]