Fiserv
Fiserv, Inc. (/faɪˈsɜːrv/ fy-SURV) is an American multinational company headquartered in Milwaukee, Wisconsin, that provides financial technology and services to clients across the financial services sector, including banks, thrifts, credit unions, securities broker dealers, mortgage, insurance, leasing and finance companies, and retailers.[3][4]
Company type
1984
Milwaukee, Wisconsin, U.S.
- Frank Bisignano
- (President and CEO)
- Robert W. Hau
- (CFO and Treasurer)
- Guy Chiarello
- (COO)
US$17.7 billion (2022)
US$3.74 billion (2022)
US$2.58 billion (2022)
US$83.9 billion (2022)
US$31.5 billion (2022)
KKR & Co. (12%)
c. 41,000 (2022)
In October 2015, Fiserv, Inc. was ranked third by revenue among technology providers to U.S. banks by American Banker and BAI.[5] In 2019, the company reported total revenue of $10.187 billion.[1] Additionally, Fiserv owns First Data, which links 2 million ATMs via the STAR network.
Currently, Fiserv holds the naming rights for the Fiserv Forum stadium located in Milwaukee, Wisconsin.[6]
History[edit]
Fiserv was founded in 1984, and within two years, it was listed on NASDAQ. The company experienced rapid growth mainly due to a series of acquisitions, including Citicorp Information Resources, which was the largest acquisition in its early years. Fiserv launched its website in 1995 and introduced fully electronic bills (branded as E-bills) in 1997, reaching $1 billion in revenue.[7] From 2000 to 2017, Fiserv continued to acquire other companies, such as CheckFree Corporation, M-Com, CashEdge, and PCLender.[8]
In 2005, Jeffery Yabuki became the CEO. However, in 2020, Yabuki stepped down as CEO and was replaced by Frank Bisignano.
Company timeline including acquisitions[edit]
In 1991, Fiserv acquired Citicorp Information Resources — a subsidiary of Citicorp. This acquisition put Fiserv into the commercial banking, internal and credit union core account processing market space.[9]
In 1995, Information Technology, Inc., (ITI) — in Lincoln, Nebraska was acquired by Fiserv. This gained Premier, at that time the most widely implemented account processing platform in the US, and grew its number of account processing clients.[9]
In 2003, both General American Corporation (GAC) and CNS (Consumer Network Services) were acquired.
In 2005, a number of businesses were acquired including Del Mar Database, Assets of U.S. eLending business from Emergis, Interactive Technologies, Administrative Services Group Inc., JW Hutton, BillMatrix, VerticalPoint as well as Xcipio, Inc.
In 2006, CareGain, Inc. and Asset of CT Insurance Services & CCH Wall Street were acquired by Fiserv.
In 2007, Fiserv acquired NetEconomy[10] and CheckFree — which had itself just acquired Corillian, Carreker, PhoneCharge[11] and Upstream Technologies LLC.[12] Fiserv's largest acquisition to date, CheckFree was then the leading provider of online banking, online bill payment, electronic bill payment services, and software for check clearance and ACH (also known as direct debit) processing.[9]
In 2008, Fiserv made an acquisition of Interactive Technologies, Inc. — billing software and ancillary products for the banking and investment advisory industries, especially for their "Advantage Fee System" that calculates complex billing for fees and commissions. In the same year, i_Tech — a Montana-based item processing company that had been owned by First Interstate Bank[13] was also acquired by Fiserv and The Data Center — a Texas-based item processing company that had been owned by BBVA Compass Bank[14] was also acquired.
In 2010, AdviceAmerica — software for financial institutions[15] was acquired.
In 2011, Fiserv acquired M-Com — established in 2000 and based in Auckland, New Zealand, M-Com developed mobile banking apps.[16] Also, Maverick Network Solutions — established in 2006 and based in Brandywine Hundred, Delaware,[17] and CashEdge — to payment solutions, including Popmoney.[18]
In 2013, Open Solutions, Inc. — account processing DNA platform was yet another company acquired by Fiserv, following a rebrand of Open Solutions managed by branding agency Bob's Your Uncle. Fiserv paid $55 million to acquire DNA, by taking on $960 million in debt.[19][20]
In 2016, Community Financial Services — from ACI Worldwide [21] and Convenience Pay — from Hewlett Packard[22] were acquired.
In 2017, Fiserv acquired Dovetail[23] and Monitise.[24]
In 2018, MoneyPass — surcharge-free debit card and ATM processing network, acquired from Elan Financial Services, a unit of U.S. Bancorp[25] was then acquired by Fiserv.
In 2019, First Data — payment processor was acquired for $22 billion, making it one of the largest acquisitions in the financial technology sector.[26]
In 2020, Fiserv made an acquisition of Bypass Mobile — enterprise point of sale platform.[27]
In 2021, Fiserv acquired Ondot Systems, Inc. — digital experience platform for financial institutions,[28][29] NetPay — payment facilitator[30] and BentoBox — online restaurant operations.[31]
In 2022, Fiserv acquired Finxact — cloud-based core banking services.[32] Within the same year, TIF District was also acquired. A tax incremental financing district was created to incentivize Fiserv to remain in downtown Milwaukee, the 7 million dollars will be available through annual payments, with the condition Fiserv must base at least 780 employees at the downtown location.[33]
