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Maroc Telecom

Maroc Telecom (Acronym: IAM, Arabic: اتصالات المغرب) is the main telecommunications company in Morocco.[1][2] Currently employing around 11,178 employees, it is the largest telecommunications network in the country with 8 regional delegations and 220 offices present across Morocco. The company is listed on both the Casablanca Stock Exchange and Euronext Paris.

Company type

February 3, 1998 (1998-02-03)

Increase US$ 3,6 billion (2018)

Increase US$ 610 million (2018)

10,609 (2018)

Activities[edit]

Land lines[edit]

It consists of the provision of public phones throughout Morocco. The fixed park reaches 1.6 million lines.

Mobile phones[edit]

Mobile services are provided via a GSM network. Maroc Telecom counted 33 million customers at the end of October 2012. Its network covers 97% of the Moroccan population. It also has 12.5 million customers in Mali, Gabon, Burkina Faso and Mauritania. It is one of the most profitable phone operators in Africa with a revenue of 2.2 billion euros during the first 9 months of 2012.[9]


Maroc Telecom launched 4G+ in Morocco on July 13, 2015.[10]

Customer support[edit]

Customer support does only propose contacting by phone to a special number and not via a contact form like most of telecommunication companies.[11]

Projects and investments[edit]

On June 1, 2006, IAM launched the IPTV package deployed by Huawei Technology[12] via the ADSL line. The service was the first of its kind in Africa and the Middle East.


In July 2006, Maroc Telecom signed with the French telecommunications equipment company Alcatel a contract for a submarine communications cable connection between Morocco and France. Maroc Telecom's aim is to upgrade the capacity of its services (i.e. broadband services, call centers). The project cost €26 million and was named "Atlas Offshore".[13]


In December 2006, IAM invested in Burkina Faso’s ONATEL, acquiring 51% of its capital.[14]

Communications in Morocco

Internet censorship in Morocco

List of telephone operating companies

Inwi

Meditel

Maroc Telecom website

Euronext analysis