Katana VentraIP

Operation Smile

Operation Smile is a nonprofit medical service organization founded in 1982 by husband and wife William P. Magee Jr. and Kathleen (Kathy) S. Magee. It is headquartered in Virginia Beach, Virginia.

Formation

1982 (1982)

William P. Magee Jr.
Kathleen S. Magee

William P. Magee Jr.

Kathleen S. Magee

In addition to providing cleft lip and palate repair surgeries to children worldwide, Operation Smile works as a non-governmental organization to reduce the occurrence of cleft lips and palates worldwide.


Operation Smile has provided over 350,000 surgeries for children and young adults born with cleft lips, cleft palates, and other facial deformities in over 60 countries since 1982, at no cost to the recipients.[1] As of 2022, Operation Smile provided on-going care around the world at 38 smile centers.[2]

Programs[edit]

Surgical missions[edit]

For each mission, Operation Smile verifies the credentials and organizes the participation and travel arrangements for a team of volunteers.[6] The team typically includes a mission site coordinator, plastic surgeons, anesthesiologists, a pediatrician, an intensive care physician, head or coordinating nurse, pre- and post-op nurses, child development specialists, speech pathologists,[7] dentists and/or orthodontists.


Operation Smile has hosted two global summits on medical standards in Norfolk, Virginia.[8][9]


In 2001 a documentary on the work by Operation Smile won the Best Medical Documentary at the US Circle of Excellence Media Awards and was a finalist in the New York Film Festival Awards for Best Humanitarian Documentary. The Facemakers: Operation Smile is a co-production by BBC One and the Discovery Channel in conjunction with Century Films.[10]

1999-2002: Criticism and response[edit]

In November 1999, specific patient deaths[11] brought criticism on Operation Smile's medical procedures.[12][13] In response, Operation Smile conducted an internal review, whereupon the organization publicly acknowledged organizational flaws. The charity notified its chapters that it was enacting changes at the suggestion of an outside lawyer retained by the organization to review its conduct. The charity said it would step up efforts to hire a new chief executive and would add the position of chief medical officer. The charity also stated its intent to strengthen board supervision of its volunteer medical staff.[14]

2011 failed merger[edit]

In early 2011, Smile Train and Operation Smile announced the two charities would merge,[15][16] followed three weeks later by announcements the merger had been aborted.[17]


In 2009, the Virginian Pilot outlined in a publication, the history and differences between the two organizations.[18][19]


Following the failed merger, Operation Smile "spun-off" the Operation Smile Foundation. The Foundation was renamed Stop Cleft International, a 501(c)3 organization. Stop Cleft International became a subsidiary of Smile Train in July, 2013. Operation Smile paid an agreed upon obligation of $4,000,000 to Stop Cleft International/Smile Train during tax year 2013.[20]

In 2011, ranked Operation Smile as the tenth "least efficient" large U.S. charity, tied with the Alzheimer's Association and just ahead in efficiency of the American Cancer Society.[21] Forbes noted that "financial efficiency is far from the whole story when it comes to assessing a charity's vitality or even effectiveness."[21]

Forbes

Operation Smile spends 42% of the money donated to the charity on fundraising and administration, including a salary of $350,000 (and an additional $27,915 in other compensation) for its chief executive.[20]

[22]

The organization was listed with the Forbes 2005 200 Largest U.S. Charities.

[23]

Operation Smile is a member of the Independent Charities of America.

[24]

Operation Smile meets 19 of the 20 standards for charities established by the Better Business Bureau Wise Giving Alliance, but fails to meet the "Compensated Board Members" standard, because two of the eleven board members (the husband and wife co-founders) are compensated directly or indirectly, which exceeds the standard's limit of 10%.

[25]

A 2007 multimedia project featured a seven-story sphere at in New York, NY.[26]

South Street Seaport

Actress has been an ambassador for the Virginia-based nonprofit Operation Smile for 20 years.[27]

Roma Downey

Singer volunteered for The Smile Collection fundraising event in New York in 2006.[28]

Mariah Carey

Operation Smile is referenced repeatedly on Bravo's teen reality show .[29]

NYC Prep

In 2016, Kate Hudson accepted the Universal Smile Award for her long time support with Operation Smile.

[30]

Headquarters relocation[edit]

In 2007, Operation Smile announced relocation of its headquarters from Norfolk, Virginia to a new building in Virginia Beach.[37]

Cleft lip and palate organisations

Oral and maxillofacial surgery

Official website

Operation Smile at Hoovers.com