Katana VentraIP

Adherence (medicine)

In medicine, patient compliance (also adherence, capacitance) describes the degree to which a patient correctly follows medical advice. Most commonly, it refers to medication or drug compliance, but it can also apply to other situations such as medical device use, self care, self-directed exercises, or therapy sessions. Both patient and health-care provider affect compliance, and a positive physician-patient relationship is the most important factor in improving compliance.[1] Access to care plays a role in patient adherence, whereby greater wait times to access care contributing to greater absenteeism.[2] The cost of prescription medication also plays a major role.[3]

This article is about following medical advice. For the physiological term, see Compliance (physiology). For other uses, see Compliance.

Compliance can be confused with concordance, which is the process by which a patient and clinician make decisions together about treatment.[4]


Worldwide, non-compliance is a major obstacle to the effective delivery of health care. 2003 estimates from the World Health Organization indicated that only about 50% of patients with chronic diseases living in developed countries follow treatment recommendations with particularly low rates of adherence to therapies for asthma, diabetes, and hypertension.[1] Major barriers to compliance are thought to include the complexity of modern medication regimens, poor health literacy and not understanding treatment benefits, the occurrence of undiscussed side effects, poor treatment satisfaction, cost of prescription medicine, and poor communication or lack of trust between a patient and his or her health-care provider.[5][6][7][8][9] Efforts to improve compliance have been aimed at simplifying medication packaging, providing effective medication reminders, improving patient education, and limiting the number of medications prescribed simultaneously. Studies show a great variation in terms of characteristics and effects of interventions to improve medicine adherence.[10] It is still unclear how adherence can consistently be improved in order to promote clinically important effects.[10]

Terminology[edit]

In medicine, compliance (synonymous with adherence, capacitance) describes the degree to which a patient correctly follows medical advice. Most commonly, it refers to medication or drug compliance, but it can also apply to medical device use, self care, self-directed exercises, or therapy sessions. Both patient and health-care provider affect compliance, and a positive physician-patient relationship is the most important factor in improving compliance.[1]


As of 2003, US health care professionals more commonly used the term "adherence" to a regimen rather than "compliance", because it has been thought to reflect better the diverse reasons for patients not following treatment directions in part or in full.[6][11] Additionally, the term adherence includes the ability of the patient to take medications as prescribed by their physician with regards to the correct drug, dose, route, timing, and frequency.[12] It has been noted that compliance may only refer to passively following orders.[13] The term adherence is often used to imply a collaborative approach to decision-making and treatment between a patient and clinician.[14]


The term concordance has been used in the United Kingdom to involve a patient in the treatment process to improve compliance, and refers to a 2003 NHS initiative. In this context, the patient is informed about their condition and treatment options, involved in the decision as to which course of action to take, and partially responsible for monitoring and reporting back to the team.[15] Informed intentional non-adherence is when the patient, after understanding the risks and benefits, chooses not to take the treatment.[16]


As of 2005, the preferred terminology remained a matter of debate.[17] As of 2007, concordance has been used to refer specifically to patient adherence to a treatment regimen which the physician sets up collaboratively with the patient, to differentiate it from adherence to a physician-only prescribed treatment regimen.[18][19][20] Despite the ongoing debate, adherence has been the preferred term for the World Health Organization,[1] The American Pharmacists Association,[5] and the U.S. National Institutes of Health Adherence Research Network.[21] The Medical Subject Headings of the United States National Library of Medicine defines various terms with the words adherence and compliance. Patient Compliance and Medication Adherence are distinguished under the MeSH tree of Treatment Adherence and Compliance.

Improving adherence rates[edit]

Role of health care providers[edit]

Health care providers play a great role in improving adherence issues. Providers can improve patient interactions through motivational interviewing and active listening.[73] Health care providers should work with patients to devise a plan that is meaningful for the patient's needs. A relationship that offers trust, cooperation, and mutual responsibility can greatly improve the connection between provider and patient for a positive impact.[13] The wording that health care professionals take when sharing health advice may have an impact on adherence and health behaviours, however, further research is needed to understand if positive framing (e.g., the chance of surviving is improved if you go for screening) versus negative framing (e.g., the chance of dying is higher if you do not go for screening) is more effective for specific conditions.[74]

Technology[edit]

In 2012 it was predicted that as telemedicine technology improves, physicians will have better capabilities to remotely monitor patients in real-time and to communicate recommendations and medication adjustments using personal mobile devices, such as smartphones, rather than waiting until the next office visit.[75]


Medication Event Monitoring Systems (MEMS), as in the form of smart medicine bottle tops, smart pharmacy vials or smart blister packages as used in clinical trials and other applications where exact compliance data are required, work without any patient input, and record the time and date the bottle or vial was accessed, or the medication removed from a blister package. The data can be read via proprietary readers, or NFC enabled devices, such as smartphones or tablets. A 2009 study stated that such devices can help improve adherence.[76] More recently a 2016 scoping review suggested that in comparison to MEMS, median mediction adherence was grossly overestimated by 17% using self‐report, by 8% using pill count and by 6% using rating as alternative methods for measuring medication adherence.[77]


The effectiveness of two-way email communication between health care professionals and their patients has not been adequately assessed.[78]

The poor quality of information available to them about their treatment

A lack of knowledge as to how to raise concerns whilst on medication

Concerns about unwanted effects

Issues about remembering to take medication

Drug withdrawal

Patient participation

a report from the World Health Organization

Adherence to long-term therapies

Technology report on NFC enabled smart medication packages