Power user
A power user is a user of computers, software and other electronic devices, who uses advanced features of computer hardware,[1][2][3] operating systems,[4] programs, or websites[5] which are not used by the average user. A power user might not have extensive technical knowledge of the systems they use[6] but is rather characterized by competence or desire to make the most intensive use of computer programs or systems.
In enterprise software systems, "Power User" may be a formal role given to an individual who is not a programmer, but who is a specialist in business software. Often these are people who retain their normal user job role but also function in testing, training, and first-tier support of the enterprise software.[6][7]
Some software applications are regarded as particularly suited for power users and may be designed as such. Examples include VLC media player, a multimedia framework, player, and server, which includes complex features not found in other media player suites.[8][9]
Officialized roles[edit]
SAP and Oracle[edit]
SAP and Oracle are enterprise systems that require a complex set of training to gain professional certification. Because of this, and also to encourage engagement with the systems, many companies have created a "Super User Model" (also called Power User, Champion) to take regular users and raise them to a level of leadership within the system. Doing this accomplishes three objectives:[6][7]