Company type
Direct-to-consumer distributor of DVDs and Blu-ray and LaserDisc
1955
United States
Canada (until December 2010) Mexico (until April 2001)
Edge Line Ventures
Better Business Bureau rating[edit]
As of 2010, this business had an unsatisfactory rating with the BBB because of a failure to respond to complaints.[25][26] The company also has an unsatisfactory record because of a pattern of complaints. Specifically, complainants allege receiving merchandise and/or bills for merchandise from BMG/Columbia House for products they did not order. Complainants further allege that they did not join BMG/Columbia House and do not know how the company obtained their information and that the company's phone line and website do not provide live customer service representatives to help resolve these problems.