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Use of social network websites in investigations

Social network services are increasingly being used in legal and criminal investigations. Information posted on sites such as Twitter, Instagram, and Facebook has been used by police and university officials to prosecute users of said sites. In some situations, content posted on Myspace has been used in court to determine an appropriate sentence based on a defendant's attitude.[1]

The U.S. DOT National Highway Traffic Safety Administration (NHTSA) has made federal grants available to states to train law enforcement officers to use social media sites to identify events that may result in impaired driving or consumption by minors. As of 2012, Michigan spent over $4.5 million through this program, and has trained over 100 local police officers to use social media sites to identify and target events.[2] In more recent years, a majority of police departments have some sort of social media-based strategy in place.[3]


Social media can be used as an investigative tool to obtain probable cause for a search warrant. Agencies can surveil social media sites via software programs, such as X1 Social Discovery, MediaSonar, and Geofeedia.[4]

How police use social media[edit]

In 2015 the international Association of Chiefs of Police reported that about 94% of police agencies have some form of Facebook related strategy in place.[3] Among other things, this includes using Facebook to encourage a more positive perception of the police and monitor public gatherings. Social media is considered public space, therefore anything posted is considered public, unless you set your privacy settings to private, and don't accidentally accept friend requests from undercover police. This means that if you post something on Facebook or twitter, police have access to it and have the right to use and monitor it. Police may use tactics such as "Ghosting" where they create undercover profiles and friend requesting suspects in order to keep a closer eye on the daily lives of those suspects. This helps them know when large gatherings are going to occur and possibly increase police presence in that area to ensure public safety. these tactics provide police with otherwise unavailable information on key suspects and people of interest while taking up less time, money and resources.[3] In 2020, when asked police mentioned Facebook (And Facebook live), Instagram, Myspace, Periscope, Xbox Live with Friends, and YouTube. They would be on the lookout for planned gatherings or post flashing guns or weaponry as well as sudden escalation of violence.[3]


In addition to monitoring criminals, police can use social media to seek assistance from their communities. one such example is with missing persons or wanted suspects. In 2019, Police in Toronto, Ontario (Canada) posted on twitter seeking help locating four missing children. their post was shared over 300 times and the children were located and returned home.[5] Between the year 2017 and 2019, 373 posts were made by 15 police agencies in Canada. They used a technique called crowdsourcing to gather more information for their investigations and create interactive communities of citizens who are ready to participate and engage when communicated with.[5] They have a tendency to prefer Facebook and Twitter due to the ease of liking and sharing their posts.[5] Police also use social media to inform citizens of possible safety issues and take control of the media coverage of investigations. They share press releases, recorded interviews, mug shots and status updates on ongoing investigations. Their tendency to post before stories go public leads to a better control of the flow of information as well as journalist relying on police pages as quick and reliable resources.[6]

Facebook[edit]

Facebook, a social network service, is increasingly being used by school administrations and law enforcement agencies as a source of evidence against student users. Allows users to create profile pages with personal details. In the early years of the site, these pages could be viewed by other registered users from the same college, including resident assistants, campus police, or others who signed up for the service. The user privileges and terms of service of the site have since been changed to allow users to control who has the ability to view their content.


Disciplinary actions against students based on information made available on Facebook has spurred debate over the legality and ethics of school administrators' harvesting such information. Facebook spokespeople have made clear that Facebook is a public forum and all information published on the site should be presumed available to the general public, school administrators included. Legal experts agree that public information sources such as Facebook can be legally used in criminal or other investigations.[7]


In the aftermath of the 2011 Vancouver Stanley Cup riot, community participation in assisting police to identify the rioters has been described as unprecedented.[8] Police admitted to being overwhelmed by the amount of evidence provided by social media.[9]

From February 28, 2011 until May 2011, Officers will be using Facebook to catch cyber-bullies. With the help of a teenage volunteer, the police will go through Facebook pages to investigate reported instances of cyber-bullying. If there is anything inappropriate found, a Facebook message will be sent to the offender which will warn them of the consequences of bullying. Along with the message, the student's parents will also receive a letter highlighting the incident and the potential consequences.[10]

Thames Valley Police

In May 2012, Lake Havasu Unified School District #1 used evidence found on Facebook to catch multiple cyber-bullies after a discussion on a post that the one who felt bullied was not involved in. The school district acquired the list of comments through another student, who printed them out and handed them in to the school administration.

In Bangalore, India, school students of certain schools were all asked to delete their Facebook profiles in the wake of cyber bullying. Indian law addresses some of the components of cyber-bullying. However, the perpetrators are children and therefore alternatives to criminalization and other policies should be adopted.[12]

[11]

Facebook and other social networking sites are being used to bring bullying outside of school. Students are being targeted on the internet and even mobile devices. A strategy to catch cyber-bullies is being implemented in Reading, Berkshire:

In October 2005, pictures from Facebook were used to cite violators of university alcohol policy at . Charges included underage drinking and violations of the dormitory alcohol policy, specifically holding open bottles of alcoholic beverages in the dorm hallway. A dorm resident advisor originally wrote up citations for 14 different students, some of which were dropped. Details were not released by the university, but the incident received news coverage including articles in the official school newspaper and segments on local TV stations.[13]

North Carolina State University

In November 2005, four students at were fined for posting pictures of a drinking party on Facebook. The pictures, taken in one of NKU's dormitories, proved that the students were in violation of the university's dry campus policy.[14]

Northern Kentucky University

In November 2005, officials cited members of the Facebook group "Dobbs 2nd Alcoholics," referring to the second floor of a campus residence hall, for conduct code violations. A similar drinking group, "Wooddruff=Wasted," was also investigated. The group's club members only discussed "having fun in Wooddruff" and said no photos of students were ever posted on Facebook.[15]

Emory University

In response to the monitoring, some students have begun to submit "" party listings.[16] In one case at George Washington University, students advertised their party and were raided by campus police. The police found only cake, no alcohol, and later claimed the dorm raid had been triggered by a noise complaint.[17]

red herring

It has become increasingly common for colleges and universities to use Facebook to investigate underage drinking and violations of dry campus policies. Students who violate these policies may be discovered through photographs of illicit drinking behavior, membership in drinking-related groups, or party information posted on the Facebook website. Some examples of such investigations are listed below:

In December 2004, (the student newspaper at Pomona College in Claremont, California) reported that an assistant football coach at the college had been living in the team's equipment room and hosting parties there. The paper cited postings by football players on a Facebook group page titled "We Miss Coach Baker" as evidence of the alleged parties.[18]

The Student Life

In October 2005, sophomore Cameron Walker was from Fisher College in Boston for comments about a campus police officer made on Facebook. These comments, including the statement that the officer "loves to antagonize students...and needs to be eliminated," were judged to be in violation of the college's code of conduct.[19]

expelled

In October 2005, freshmen student government election results were delayed due to early campaigning violations on Facebook. Though candidates were forbidden from campaigning before a certain date, many Facebook advocacy groups appeared before that date.[20] The University of California, Berkeley, High Point University, and The George Washington University have also experienced similar problems.

University of Pennsylvania

In November 2005, authorities announced that they were using Facebook to investigate a possible violation of the school's honor code potentially involving over 100 students. Students used the message board of a Facebook group to share class information without authorization from the professor.[21]

Kansas State University

In October 2005, police used Facebook to track down students who rushed the field after the October 8 Ohio State game. Two students were later charged with criminal trespass for their involvement.[22]

Pennsylvania State University

In January 2006, 's student newspaper, The Daily Orange, featured an article about a student who claimed Syracuse City Police personally warned him in advance about having a party he had listed on Facebook. The university denied the allegations and stated that their own peace officers would have handled the case in any event.[23]

Syracuse University

In February 2006, a 16-year-old boy was arrested for juvenile possession of a firearm after police saw pictures that he had posted on MySpace of himself posing with rifles and handguns.[24] He was convicted in April 2006.[24]

Colorado

 – Study of trace evidence in criminal investigations

Forensic profiling

List of social networking services

 – Tools for analyzing and synchronizing data from social media websites

Social media intelligence