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Hyatt

Hyatt Hotels Corporation, commonly known as Hyatt Hotels & Resorts, is an American multinational hospitality company headquartered in the Riverside Plaza area of Chicago that manages and franchises luxury and business hotels, resorts, and vacation properties. Hyatt Hotels & Resorts is one of the businesses managed by the Pritzker family. Hyatt has more than 1350 hotels and all-inclusive properties in 69 countries across six continents.

For other uses, see Hyatt (disambiguation).

Company type

Public

US4485791028

Hospitality, travel, tourism

September 27, 1957 (1957-09-27)

  • Hyatt Robert von Dehn
  • Jack Dyer Crouch

150 North Riverside,

Chicago, Illinois
,
U.S.

1,335 hotels; 322,141 rooms (2023)

Worldwide

Thomas Pritzker (Chairman)
Mark Hoplamazian (President and CEO)

Hotels and resorts

Increase US$6.67 billion (2023)

Decrease US$305 million (2023)

Decrease US$220 million (2023)

Increase US$12.8 billion (2023)

Decrease US$3.56 billion (2023)

c. 206,000 (2023)

Apple Leisure Group

hyatt.com

The Hyatt Corporation came into being upon purchase of the Hyatt House, at Los Angeles International Airport, on September 27, 1957. In 1969, Hyatt began expanding internationally. Hyatt has grown by developing new properties and through acquisitions, with the biggest growth coming from the acquisition of AmeriSuites (later rebranded Hyatt Place) in 2004, Summerfield Suites (later rebranded Hyatt House) in 2005, and Two Roads Hospitality in 2018.[2][3][4]

Grand Hyatt – large luxury hotels with expansive meeting facilities

Park Hyatt – top-tier luxury hotels offering fine dining and residential-style accommodation

Hyatt Regency – Hyatt's staple full-service brand offering city hotels, resorts and convention hotels

Hyatt Place – upscale select-service hotels with convenience features

Hyatt House – upscale select-service extended-stay hotels

Hyatt Studios – upper-midscale extended-stay hotels with efficient design (expected to debut in 2024)

UrCove by Hyatt – upper-midscale hotels targeted to Chinese travelers, co-developed with .

Home Inn

Hyatt – a small assortment of Hyatt's small-scale full-service hotels

Hyatt Vacation Club – timeshare and vacation rental resorts

Jordan : On November 9, 2005, Grand Hyatt Amman was targeted by a series of coordinated terrorist attacks along with a Radisson SAS and a Days Inn hotel.[31]

Amman

United States: The Hyatt Regency Atlanta, the first Hyatt Regency hotel, was built in 1967 as the Regency Hyatt House, and was the first contemporary atrium hotel in the world. As of 2014, it was the only major downtown Atlanta hotel with a front drive on Peachtree Street. Architect John Portman designed the building.

Atlanta

United States: The Driskill is the oldest operating hotel in Austin, Texas, and a member of Historic Hotels of America.

Austin

Philippines: The Hyatt Terraces Baguio Hotel collapsed after a July 16, 1990, earthquake.[32]

Baguio

Bali

Sanur

Thailand: The Grand Hyatt Erawan opened in 1991, replacing the government-owned Erawan Hotel at the Ratchaprasong Intersection in the modern-day city center. It is home to the Erawan Shrine, which is popular among wish makers.

Bangkok

China: The Grand Hyatt Beijing opened in 2001, followed by the Park Hyatt Beijing in 2008.

Beijing

United Kingdom: The Hyatt Regency Birmingham opened in 1990.

Birmingham

United States: The Burlingame Hyatt House, the first Hyatt built by the Pritzkers, opened in 1959 near San Francisco International Airport; in 1988 it was demolished and replaced with the Hyatt Regency San Francisco Airport.

Burlingame

Egypt: The Grand Nile Tower Hotel was operated as the Grand Hyatt Cairo from 2003 to 2011, when Hyatt pulled out of the country as a result of the 2011 Egyptian revolution (though it ultimately returned to Egypt in 2021, with the opening of Hyatt Regency Cairo West[35]).

Cairo

United States: The Aviara, opened in 2010, is a Forbes Five Star & AAA Five Diamond resort.

Carlsbad

Morocco: The Hyatt Regency Casablanca, located in the Old Medina of Casablanca, joined Hyatt in the 1980s, having previously been operated as an independent hotel.

Casablanca

United States: With 2,019 rooms, the Hyatt Regency Chicago is the seventh-largest hotel in the world, with the largest freestanding bar in the world. The hotel is known for views of the Chicago River and nearby attractions.

Chicago

United States: The Hyatt Regency Dallas, built in 1978, is most notable for its association with the Dallas landmark Reunion Tower. Originally freestanding, the base of the tower was integrated into the ground floor of the hotel after an expansion project in 1998.

Dallas

Dubai

Hyatt Regency Dubai

Tajikistan: The Hyatt Regency Dushanbe, opened in 2009, is Tajikistan's first Hyatt property, as well as the first hotel managed by a Western company following the dissolution of the Soviet Union.

Dushanbe

China: The Grand Hyatt Hong Kong is the Asian flagship of Hyatt International. The Hyatt Regency Hong Kong, Sha Tin and Hyatt Regency Hong Kong are also five-star hotels in Hong Kong.

Hong Kong

United States: The Hyatt Regency Jacksonville opened in 2001 under the Adam's Mark brand. Ownership of the riverfront hotel changed along with the name in 2005. With 966 rooms, it is the largest hotel in North Florida.[36]

Jacksonville

Jakarta

Plaza Indonesia

United States: The Hyatt Regency Kansas City was the site of one of the worst hotel disasters in U.S. history. On July 17, 1981, two of the three skybridges that traversed the hotel's lobby collapsed during a tea dance. The walkways were packed with people when a structural failure occurred, causing one bridge, which was hung from the bridge above it, to pull both bridges loose from the ceiling and collapse. The accident killed 114 people and injured over 200.[38] The hotel was later renamed the Hyatt Regency Crown Center, and is currently operated by Sheraton.[39]

Kansas City

Malaysia: Hyatt Regency Kinabalu, opened in 1979 was Hyatt's first hotel in Malaysia and the oldest international-branded hotel in the city.

Kota Kinabalu

United Kingdom: Andaz London Liverpool Street, built in 1884. Formerly known as the Great Eastern Hotel, it was the only hotel in the City of London from 1884 until the 1980s.[40]

London

Los Angeles

Hollywood

: Park Hyatt Maldives Hadahaa, located in Huvadhu Atoll, has developed a reputation for being one of the most exorbitant and exclusive resorts in the country, on account of its remoteness from the capital Malé (a one and a half hour paid plane and speedboat transfers are required to reach the place). It was rebranded in 2011 from Alila Maldives, which had opened two years prior; in 2022, Alila opened another resort, Alila Kothaifaru Maldives, in the Northern Maalhosmadulu Atoll.[42]

Maldives

Philippines: The Grand Hyatt Manila is located in the Metrobank Center, the first supertall building in the Philippines (318m)

Manila

Mumbai

[43]

India: Hyatt Regency Delhi is a luxury hotel in New Delhi, India, built in 1983.

New Delhi

United States: During Hurricane Katrina (August 23–31, 2005), the Hyatt Regency New Orleans received significant damage as almost all of its windows were blown out and the bottom floor was torn apart by flood damage. The hotel is located in the Central Business District and reopened October 19, 2011.[44]

New Orleans

United States: The Grand Hyatt New York, opened in 1980, was the first Grand Hyatt hotel opened and was the first major real estate development of Donald Trump, in partnership with Hyatt. The partnership deteriorated into a tangle of lawsuits, and the Pritzkers bought off Trump's share in 1996. The structure, built in 1919, is currently named the Hyatt Grand Central New York and is set for demolition and replacement.

New York City

Japan: Fuji Speedway Hotel (2022), on the premises of the Fuji Speedway motor racing circuit.[45]

Oyama

France: Hyatt Regency Paris (1992), near Paris Charles de Gaulle international airport and Villepinte exhibition center

Paris

United States: On Mother's Day, May 9, 2021, a shooting at Hyatt Regency Phoenix left one person dead and seven injured.[46]

Phoenix

United States: The Hyatt Regency San Francisco formerly housed a rooftop revolving restaurant called Equinox, offering 360-degree views of the city and the bay. The restaurant became a club for Hyatt loyalty members only and no longer rotates. The hotel was sold for close to $200 million to Dune Capital Management and DiNapoli Capital Partners in January 2007, about $250,000 per room.[47]

San Francisco

United States: Hyatt Regency Seattle is the largest hotel in the Pacific Northwest, with 1,260 rooms.[48]

Seattle

: Grand Hyatt Singapore opened in 1971 as the Hyatt Regency and with over 700 rooms, was also the company's largest hotel at the time.

Singapore

United States: Alila Napa Valley was Hyatt's 1,000th hotel worldwide.[25]

St. Helena

Taiwan: Grand Hyatt Taipei opened in 1990 as the "first international luxury hotel" in the country.

Taipei

Iran: The Parsian Azadi Hotel was opened as the Hyatt Crown Tehran in 1978, but Hyatt was forced to pull out after only a few months of operation, due to the Iranian Revolution. It was later reopened as an independent hotel.

Tehran

Japan: The Park Hyatt Tokyo is the second-tallest building in Shinjuku, Tokyo. It was the filming location of the 2003 film Lost in Translation[49][50]

Tokyo

Tanzania: Park Hyatt Zanzibar is the first Park Hyatt hotel in Africa. It is located in Stone Town, a UNESCO World Heritage Site, and occupies a historic palace known as the Mambo Msiige.[51]

Zanzibar

Partnerships[edit]

In 2018, Hyatt began partnering with some properties in the SLH (Small Luxury Hotels of the World) chain, which allows World of Hyatt members to earn and redeem points during their stays at participating SLH properties.[52]


In 2023, Hyatt announced the acquisition of Mr & Mrs Smith, described as a travel club platform that provides direct booking access to a curated collection of over 1,500 luxury and boutique hotels.[53]


In October 2018, Hyatt announced its purchase of Two Roads Hospitality, a lifestyle hotel management company, for a base purchase price of US$480 million, with Hyatt to take management control of 85 Two Road properties across eight countries. All the hotels had joined the World of Hyatt loyalty programme by 2019.[4]

Loyalty program[edit]

Hyatt operates a loyalty program called World of Hyatt, which replaced Gold Passport on March 1, 2017.[54] This program includes membership tiers of discoverist, explorist, and globalist, and it offers Hyatt members benefits like higher room type upgrades and complimentary breakfast.[55]

Recognition[edit]

Fortune magazine ranked Hyatt #32 on its list of "America's Best Companies to Work For" in 2019,[56] rising to #16 in 2021.[57] The Human Rights Campaign (HRC) has awarded the company 100% in the HRC Equality Index for more than ten years, last in 2020.[58][59]

 

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